Answer customer calls 24/7, confirm COD orders, reduce returns, and give every shopper a better experience — in Hindi, English or Hinglish.
24/7Customer support
FewerCOD returns
Happiercustomers
Built forIndian businesses
Naaradh handles the phone, so you can focus on growing your brand.
Answers your store’s phone line 24/7. Handles order tracking, returns and policy questions, and takes address changes as tickets. Passes to your team when needed.
Calls your customers before shipping to confirm cash-on-delivery orders. Helps you reduce RTOs and save on shipping costs.
With their consent, Naaradh can also call customers who left a cart behind or ask for feedback after delivery. It can remind people about appointments too.
Re-engage interested customers (with consent).
Hear how it went after delivery (with consent).
Reduce no-shows and save time.
Fashion, beauty, home and more.
Set up Naaradh in minutes. No complex configuration, no coding required.
01
Install the app on Shopify or WooCommerce.
02
Choose what it should handle and how it should talk.
03
Naaradh goes live and starts talking to your customers.
Naaradh is built around Indian telecom rules and industry best practice: calling hours, DND, consent and disclosure are checked on every call.
Get started quickly with the platforms you already use.
Clear pricing. No hidden fees. Confirmation calls below; the 24/7 support line is priced separately, from ₹2,499 a month.
For small stores getting started.
₹1,999 / month
For growing brands.
₹4,999 / month
An AI voice agent for online shops. It answers your store’s phone line around the clock, and calls customers to confirm cash-on-delivery orders before you ship them. It speaks Hindi, English and a mix of both.
Phone numbers are stored encrypted, and we look customers up by a one-way hash, so numbers never appear in our logs or exports. Every merchant’s data is isolated at the database level, and every time a recording or transcript is opened it is written to an access log you can read.
Never for marketing. Cart-recovery and feedback calls go only to people who gave recorded consent, and the exact wording they agreed to is stored with it. Order confirmations are calls about an order the customer just placed with you. Anyone who says no on a call is not called for that reason again for at least 90 days, and a number registered on our do-not-call page is never called again.
Hindi, Indian English and the mix of the two most customers actually speak. The agent announces that it is an AI and that the call is recorded in whichever language it opens in.
Outbound calls are billed only when a person answered and gave a definitive answer — confirmed, confirmed with changes, cancelled, rescheduled or booked. No answer, voicemail, a wrong number or an unclear call is never billed. The support line is billed per connected minute. You set a monthly spending cap and calls pause at it.